Kidtrol FAQ

If you have a specific question email us at: support@kidtrol.com

On this page you will find some commonly asked questions and their respective answers. For additional questions not listed here or variations of the questions listed here please email us at support@kidtrol.com and we will respond personally. Getting to know the Kidtrol App Blocker Parental Control App should be quick and easy with the intuitive interface designed to make use of the app as simple as possible.

  • What types of apps does the Kidtrol App Blocker disable?

The apps disabled on connected phones when you activate the Kidtrol App Blocker are all third party apps and a number of non third party apps and exclude apps like phone, messages, settings, and other basic function apps. The third party apps and non third party apps that do effectively get disabled include safari, camera, Face-time, Snapchat, Instagram, Facebook, and many more. Games and third party communication apps like Whats-app are also effectively disabled.

  • How many devices and what types of devices will the Kidtrol App Blocker work on?

The Kidtrol App Blocker works on all generation IOS devices and can control up to 21 of these devices.

  • What kind of settings do I get in the full version versus the free version?

The full version of the Kidtrol app lets you control multiple devices where the free version only lets you control one. Additionally, you’ll find the free version doesn’t let you use the scheduling feature. The free version still lets you choose which apps (choose whether to allow use of third party apps, the camera, Safari, App store, or none at all) to disable and you can still use the On-Demand feature.

  • What does the full version of the app cost?

The full version of the Kidtrol app costs 2.99 a month or 29.99 a year to stay active.

kidtrol staff answers your questions faqAdditional Questions? Contact Us At Support@kidtrol.com

We are here and happy to answer any additional questions you may have about using your new Kidtrol App Blocker. A representative will contact you as soon as possible with answers to your questions. Sleep, Study, and Succeed with the Kidtrol App Blocker and Parental Control App! Happy Parenting!

-Kidtrol Team

3 thoughts on “FAQ

  • September 30, 2017 at 12:55 am
    Permalink

    as you instructed I deleted my devices and tried to re-pair. son’s phone went through re-pair process successfully but on my device it says it is not paired. please help

    thanks

    Reply
  • September 30, 2017 at 4:42 am
    Permalink

    I continually receive a meassesge when I try to reinstall my sons phone that the code is invalid. I have deleted all profiles on his settings, deleted his phone on my app and reinstalled. Pairing code is invalid. He is running IOS 10, I’m running IOS 11. But, even my iPad at iOS 10 isn’t pairing.

    Reply
  • October 16, 2017 at 1:45 pm
    Permalink

    Hello,
    I have a question… on my son’s phone JavaScript is disabled with Kidtrol. Is there a way to disable it or should I not? What is the reason for that?
    Thank you,
    Piper Williams

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *